Shipping Policy

Smokin' B's Smoked Cheese currently ships within the Tri-State Area year round. During the winter (October 1 - March 1) we expand our shipping area within the continental United States only using UPS. Click here to view our delivery territory.

Shipping Rates:

Flat Rate Shipping: $15.00 per order.
Free Shipping: Orders over $120.00 qualify for free shipping.

Shipping Times:

We aim to ship all orders within 1-2 business days of receiving your order. Standard shipping typically takes 1-2 business days for delivery. Please note that shipping times may be subject to delays due to weather conditions, holidays, carrier issues, or other unforeseen circumstances.

Order Tracking:

Once your order has shipped, you will receive an email with tracking information so you can monitor its delivery progress.

Packaging and Handling:

We prioritize the safe and timely delivery of your order. All orders are carefully packaged in insulated containers with cold packs to maintain the appropriate temperature during shipping.

Insurance:

Please note that our shipments are insured for up to $100 through UPS.

Order Cancellation:

If you need to cancel your order, please contact us as soon as possible. We may be able to cancel your order before it ships, but we cannot guarantee cancellation after an order has been processed.

Disclaimer:

This Shipping Policy is subject to change without prior notice.

Please Note:

Due to the perishable nature of our smoked cheese products, all sales are final. We do not offer refunds or exchanges on any orders.

While we take every precaution to ensure your order arrives in perfect condition, if your order arrives damaged, please contact us immediately at smokinbscheese@yahoo.com within 24 hours of delivery. We will do our best to resolve the issue on a case-by-case basis.